Privacy Policy

  /  Privacy Policy


Your privacy is important to us and Greaves Cotton Limited (‘GCL’) is committed to protect the same. We have adopted the following Privacy Policy, which is applicable to all personally identifiable information (‘PII’) that you provide to GCL through (the “Website”). You must also review and accept our Website Terms of Use as it is also applicable and govern your use of the Website. This Privacy Policy does not apply to any PII that you may provide to third parties (including the Greaves Cotton Limited Entities), such as through other sites linked to the Website. Please be aware that if you choose to visit such third party sites, you should contact such third parties directly to determine their respective privacy policies because that third party’s privacy policy and not our Website’s will govern your activities and any PII you disclose while visiting the third party site. This privacy policy explains the purposes for which GCL processes your PII through its Website

We may collect your title, name, gender, date of birth, email address, mobile number, location and other personally identifiable information that you submit on the Website (“Personally Identifiable Information”) to provide you:

  • A smooth, efficient and customized experience
  • To enable Greaves Cotton Group entities to reach out to you in relation to programmes managed by them or products or services offered by them
  • To enable us to improve products & services, as well as of the Greaves Cotton Group entities
  • To process your requests (such as replying to your queries or complaints)
  • To evaluate your candidature for prospective career opportunities with us
  • To drive marketing campaign, promotional communications for which you have consented
  • To protect our vital interest
  • The PII collected for the aforesaid purposes will not be posted in areas of the Website viewable by the public or users of the site.
We collect Data in the following ways:
    1.PII is given to us by you – [ Data shared by You ]
GCL may collect your PII in several ways from your use of this Website, for instance:
  • When you contact us through the Website (through any form vis. e-mail address, hyperlink or social media address posted therein)
  • When you register with us to receive products and/or services of any of the Greaves Cotton Group entities
  • When you complete surveys conducted by or for us
  • When you elect to receive any communications (including any newsletter, promotional offers) from us and information as may be voluntarily provided by you
2. PII is collected automatically pursuant to your visit to the Website. – [ Data that is Collected Automatically ]
  • We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address and the way you use and interact with its content, namely:
  • Our web servers or affiliates who provide analytics and performance enhancement services collect IP address, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. GCL uses this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of the Website
  • We may collect your PII automatically via Cookies, in line with the cookie settings on your browser. For more information about Cookies, please see the section below, titled “Cookies”
3. Use of Cookies This website may place and access certain Cookies on your computer and uses them to improve your experience of using the Website. Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as-intended. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed.

The website is designed to give you one stop view of the GCL company and the group companies and enable to you raise queries related any product/services being offered by any of the Greaves Cotton Limited Group entities. To enable us to provide you seamless experience, we may have to share your PII with the Greaves Cotton Limited Group entities. To the extent that these entities have access to your PII, we will ask them to treat it at least as protectively as they treat personally identifiable information they obtain from their other authorized sources. It is possible that any of the Greaves Cotton Limited Group entities or a combination of them could merge with or be acquired by another business entity. Should such a combination occur, you should expect that GCL would share some or all of your PII in order to continue to maintain and provide access to the Website.

The PII that we collect from you may be transferred to and stored at locations that may or not be in India. It may also be processed by staff operating outside the territory of India, who work for or are engaged by GCL.

Our Website has links that redirect you to our social networking pages such as Facebook, Twitter, LinkedIn, YouTube and others that may be added from time to time. Your visits and activity thereon vis-à-vis those portals shall be governed by their own privacy policies applicable for visiting their sites. Please go through their privacy policies to get information on their Privacy Practices.

To enable us to provide you enhanced and secured user experience, we may enter into contract with various third party vendors from time to time. Such engagement may involve sharing of your PII. To the extent a third party has access to your PII, we will ask them to treat it at least as protectively as they treat personally identifiable information they obtain from their other authorized sources.

We do not market or sell your personal data to any third party.

We will retain data for a reasonable time and/or as may be statutorily required to be maintained as per applicable law/ or arising out of legitimate purposes. We shall take reasonable steps to destroy or permanently de-identify PII that is no longer needed, including that processed by third party vendors engaged by GCL from time to time.

GCL gives you the ability to edit your PII at any time, a request thereto should be made to [email protected] We will, however, retain in our files and databases PII you have requested to remove in order to use it in some circumstances, such as to resolve disputes, troubleshoot problems, and enforce our Terms and Conditions of Use. Further, such prior PII is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your PII will be completely removed from our databases in response to your requests.

Due to the existing regulatory environment, we cannot ensure that all of your Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be required to disclose your PII to the government, law enforcement agencies, etc.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access. We are committed to protecting your PII in our custody and have taken reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We use encryption at relevant points to protect your data. We have a process for regularly testing the effectiveness of our technical and organisational measures for ensuring the security of the processing.

To protect your privacy, as stated above, we will take the best efforts and adopt the best industry standards of information practice, however you understand that 100% security does not exist over the internet. You are responsible for protecting your PII and you should not share your login credentials and/or leave your personal devices unattended while you are accessing the Website, etc. The Company does not guarantee and you should not expect in the event of malware attack or negligence on your part that your Personal Information will remain private.

By accepting this Privacy Policy and our Terms, you expressly consent to our use and disclosure of your Personal Information in the manner prescribed in this Privacy Policy.

  • We are processing your personal data basis the consent you have provided by accepting this Privacy Policy.
  • We acknowledge your right to access, rectification, erasure, restriction of the processing, data portability, and object to the processing of your personal data. However, these rights are not absolute in nature and are subject to contract, applicable legislation, the record-keeping requirement under applicable statutes, ongoing disputes, or potential disputes GCL may foresee. To exercise these rights with respect to your personal data you may contact [email protected]
  • In the event of any misconduct/fraud/cybercrime, etc. on your part, the Company shall be at liberty to use your PII as evidence in the Court of law and shall also be entitled to carry out investigations/inquiries as it deems fit with the help of private agencies or authorities as it deems fit. By you consenting to this Notice, you agree to share of your PII for the aforesaid purposes and understand that exercise of your rights to that extent shall be restricted.

In the event, you are of the view that your personal data is not processed in accordance with the purposes as disclosed in this Privacy Policy or if you have any query related to your privacy of information or in relation to your rights under applicable law, please feel free to contact us at:

privacypolicy_ [email protected]

GCL expressly reserves at its sole discretion the right to change this Privacy Policy periodically in the future without prior notice to the Users. Users shall review our Privacy Policy regularly to be sure you are fully updated with our practices and procedures in this area.

If you have any questions or suggestions about our privacy practices, please feel free to contact us at:

privacypolicy_ [email protected]